Privacy Policy
1. Introduction
Bay Central Builder Group (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit forms, or communicate with us.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Property or project details
- Any information you voluntarily submit through forms, calls, or messages
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
3. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Provide estimates, proposals, and services
- Schedule appointments and consultations
- Send service-related communications
- Improve our website and customer experience
- Comply with legal and regulatory requirements
4. Communications & SMS Consent
If you provide your phone number, you consent to receive communications from us, including SMS/MMS text messages, phone calls, and emails.
Messages may be sent using automated technology and may relate to:
- Your inquiry or request
- Appointment confirmations
- Project updates
- Customer support
Message and data rates may apply.
Message frequency varies.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
5. Sharing of Information
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with:
- Trusted service providers (CRM, messaging, scheduling, analytics)
- Contractors or partners involved in your requested services
- Legal or regulatory authorities if required by law
All third parties are required to protect your information.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system can be guaranteed to be 100% secure.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Cookies & Tracking Technologies
9. Your Rights & Choices
You may:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Bay Central Builder Group
📍 2311 N Tracy Blvd Ste A #257
📧 harry@baycentralbuilders.com
📞 907-250-1277